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      Shipping Information

      Domestic shipping (Canada):

      Orders are processed and shipped within 1-3 business days of purchasing and are sent via expedited parcel with Canada Post (this includes tracking). Canada Post delivery times will vary by location. Delays with Canada Post are outside of our control, therefore delivery times are not guaranteed by burb. Delivery times do not include our processing time.

      USA shipping:

      Orders are processed and shipped within 1-3 business days of purchasing and are sent via USPS ground (this includes tracking). We are located in Canada and use a service to transport packages across the border to ship directly with USPS. As such, it may take 1-3 business days for your package to be received and scanned by USPS. USPS delivery times are outside of our control, therefore delivery times are not guaranteed by burb. Delivery times do not include our processing time.

      International shipping:

      Orders are processed and shipped within 1-3 business days of purchasing and are sent via USPS International First Class Package (this includes tracking). We are located in Canada and use a service to transport packages across the border to ship directly with USPS. As such, it may take 1-3 business days for your package to be received and scanned by USPS. USPS delivery times are outside of our control, therefore delivery times are not guaranteed by burb. Delivery times do not include our processing time.

      Policies

      Tracking number will be provided at time of shipping. burb cannot be held responsible for lost or stolen packages.

      Customers assume all costs associated with declaration value in accordance with their countries duties and tariff costs. Please contact your local post office facility for further information concerning custom duties or fees.

      If shipping destination is outside of Canada or USA, mail times can vary greatly depending on customs processing and the efficiency of your local postal service, ranging from 1-12 weeks.

      Please email us at orders@shopburb.com for any shipping questions and concerns.

       

       

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